We had “Managing customer complaints” training yesterday and today. Quite a bit of it was actually what we do already (hear the customer out first, let them vent, then probing/troubleshooting, etc), but there was some quite interesting stuff about different behavioural styles. I’ll try to remember to bring it home tomorrow evening and post it.
And now on a totally different optic, it’s time for that LJ comments stats thingy!
Who’s been commenting in your journal?
| 1 | virtualwolf | 205 comments | 27.7% of total | |
| 2 | xenex | 116 comments | 15.68% of total | |
| 3 | zerotime | 64 comments | 8.65% of total | |
| 4 | minga | 48 comments | 6.49% of total | |
| 5 | __stripped | 40 comments | 5.41% of total | |
| 6 | noogles | 29 comments | 3.92% of total | |
| 7 | biodecay | 13 comments | 1.76% of total | |
| 8 | bimbogrrl | 13 comments | 1.76% of total | |
| 9 | goldspe | 12 comments | 1.62% of total | |
| 10 | causa | 11 comments | 1.49% of total | |
| 11 | gigglznwrigglz | 11 comments | 1.49% of total | |
| 12 | kungfupolarbear | 11 comments | 1.49% of total | |
| 13 | thristian | 10 comments | 1.35% of total | |
| 14 | sapia | 10 comments | 1.35% of total | |
| 15 | rubycoffin | 10 comments | 1.35% of total | |
| 16 | callirrhoe | 9 comments | 1.22% of total | |
| 17 | corvx | 8 comments | 1.08% of total | |
| 18 | katez | 8 comments | 1.08% of total | |
| 19 | pureawakening | 7 comments | 0.95% of total | |
| 20 | mez_85 | 6 comments | 0.81% of total | |
| 21 | satanic_angel | 6 comments | 0.81% of total | |
| 22 | thatjacq | 5 comments | 0.68% of total | |
| 23 | thjorska | 5 comments | 0.68% of total | |
| 24 | das | 5 comments | 0.68% of total | |
| 25 | semsei | 5 comments | 0.68% of total | |
| 26 | whargoul | 5 comments | 0.68% of total | |
| 27 | qousqous | 5 comments | 0.68% of total | |
| 28 | mikeybidness | 5 comments | 0.68% of total | |
| 29 | toastmaniscool | 4 comments | 0.54% of total | |
| 30 | bensjournal | 4 comments | 0.54% of total | |
| 31 | maryann_ | 4 comments | 0.54% of total | |
| 32 | cruxdestruct | 3 comments | 0.41% of total | |
| 33 | czarkhan | 3 comments | 0.41% of total | |
| 34 | bz2 | 3 comments | 0.41% of total | |
| 35 | darkjudicator | 3 comments | 0.41% of total | |
| 36 | childhood | 3 comments | 0.41% of total | |
| 37 | psionicman | 3 comments | 0.41% of total | |
| 38 | jeff_f | 2 comments | 0.27% of total | |
| 39 | chani3 | 2 comments | 0.27% of total | |
| 40 | fuzzie | 2 comments | 0.27% of total | |
| 41 | tamsta | 2 comments | 0.27% of total | |
| 42 | devon_hart | 2 comments | 0.27% of total | |
| 43 | katieelizabeth | 2 comments | 0.27% of total | |
| 44 | graceness | 2 comments | 0.27% of total | |
| 45 | kensey | 2 comments | 0.27% of total | |
| 46 | tannymonster | 1 comments | 0.14% of total | |
| 47 | littlemonkielov | 1 comments | 0.14% of total | |
| 48 | sneakums | 1 comments | 0.14% of total | |
| 49 | ves | 1 comments | 0.14% of total | |
| 50 | parttimecoconut | 1 comments | 0.14% of total | |
| 51 | wamckee | 1 comments | 0.14% of total | |
| 52 | wirobro | 1 comments | 0.14% of total | |
| 53 | doulos | 1 comments | 0.14% of total | |
| 54 | ravenshadow | 1 comments | 0.14% of total | |
| 55 | dweialeitha | 1 comments | 0.14% of total | |
| 56 | stuntgrrl | 1 comments | 0.14% of total | |
| 57 | deadballet | 1 comments | 0.14% of total |
These statistics were generated using the LJ Stats Web Interface by mpnolan. Original idea from scrapdog‘s LJ Comment Stats Wizard.
EDIT: And also the disease thingy.
|
What kind of disease are you?
VirtualWolf: |
||
|
VirtualWolf is caused by Satan.
|
VirtualWolf infection produces a strange imbalance in the cochlea, causing subject to fall unless walking on hands.
To cure VirtualWolf, bathe in the blood of your enemies. |
|
Bow down before the power of SATAN! \m/ Or something.
