We had “Managing customer complaints” training yesterday and today. Quite a bit of it was actually what we do already (hear the customer out first, let them vent, then probing/troubleshooting, etc), but there was some quite interesting stuff about different behavioural styles. I’ll try to remember to bring it home tomorrow evening and post it.

And now on a totally different optic, it’s time for that LJ comments stats thingy!

Who’s been commenting in your journal?

1 virtualwolf 205 comments 27.7% of total
2 xenex 116 comments 15.68% of total
3 zerotime 64 comments 8.65% of total
4 minga 48 comments 6.49% of total
5 __stripped 40 comments 5.41% of total
6 noogles 29 comments 3.92% of total
7 biodecay 13 comments 1.76% of total
8 bimbogrrl 13 comments 1.76% of total
9 goldspe 12 comments 1.62% of total
10 causa 11 comments 1.49% of total
11 gigglznwrigglz 11 comments 1.49% of total
12 kungfupolarbear 11 comments 1.49% of total
13 thristian 10 comments 1.35% of total
14 sapia 10 comments 1.35% of total
15 rubycoffin 10 comments 1.35% of total
16 callirrhoe 9 comments 1.22% of total
17 corvx 8 comments 1.08% of total
18 katez 8 comments 1.08% of total
19 pureawakening 7 comments 0.95% of total
20 mez_85 6 comments 0.81% of total
21 satanic_angel 6 comments 0.81% of total
22 thatjacq 5 comments 0.68% of total
23 thjorska 5 comments 0.68% of total
24 das 5 comments 0.68% of total
25 semsei 5 comments 0.68% of total
26 whargoul 5 comments 0.68% of total
27 qousqous 5 comments 0.68% of total
28 mikeybidness 5 comments 0.68% of total
29 toastmaniscool 4 comments 0.54% of total
30 bensjournal 4 comments 0.54% of total
31 maryann_ 4 comments 0.54% of total
32 cruxdestruct 3 comments 0.41% of total
33 czarkhan 3 comments 0.41% of total
34 bz2 3 comments 0.41% of total
35 darkjudicator 3 comments 0.41% of total
36 childhood 3 comments 0.41% of total
37 psionicman 3 comments 0.41% of total
38 jeff_f 2 comments 0.27% of total
39 chani3 2 comments 0.27% of total
40 fuzzie 2 comments 0.27% of total
41 tamsta 2 comments 0.27% of total
42 devon_hart 2 comments 0.27% of total
43 katieelizabeth 2 comments 0.27% of total
44 graceness 2 comments 0.27% of total
45 kensey 2 comments 0.27% of total
46 tannymonster 1 comments 0.14% of total
47 littlemonkielov 1 comments 0.14% of total
48 sneakums 1 comments 0.14% of total
49 ves 1 comments 0.14% of total
50 parttimecoconut 1 comments 0.14% of total
51 wamckee 1 comments 0.14% of total
52 wirobro 1 comments 0.14% of total
53 doulos 1 comments 0.14% of total
54 ravenshadow 1 comments 0.14% of total
55 dweialeitha 1 comments 0.14% of total
56 stuntgrrl 1 comments 0.14% of total
57 deadballet 1 comments 0.14% of total

These statistics were generated using the LJ Stats Web Interface by mpnolan. Original idea from scrapdog‘s LJ Comment Stats Wizard.

EDIT: And also the disease thingy.

What kind of disease are you?

VirtualWolf:

VirtualWolf is caused by Satan.

VirtualWolf infection produces a strange imbalance in the cochlea, causing subject to fall unless walking on hands.
To cure VirtualWolf, bathe in the blood of your enemies.

Name?

Bow down before the power of SATAN! \m/ Or something.