We had “Managing customer complaints” training yesterday and today. Quite a bit of it was actually what we do already (hear the customer out first, let them vent, then probing/troubleshooting, etc), but there was some quite interesting stuff about different behavioural styles. I’ll try to remember to bring it home tomorrow evening and post it.
And now on a totally different optic, it’s time for that LJ comments stats thingy!
Who’s been commenting in your journal?
1 | virtualwolf | 205 comments | 27.7% of total | |
2 | xenex | 116 comments | 15.68% of total | |
3 | zerotime | 64 comments | 8.65% of total | |
4 | minga | 48 comments | 6.49% of total | |
5 | __stripped | 40 comments | 5.41% of total | |
6 | noogles | 29 comments | 3.92% of total | |
7 | biodecay | 13 comments | 1.76% of total | |
8 | bimbogrrl | 13 comments | 1.76% of total | |
9 | goldspe | 12 comments | 1.62% of total | |
10 | causa | 11 comments | 1.49% of total | |
11 | gigglznwrigglz | 11 comments | 1.49% of total | |
12 | kungfupolarbear | 11 comments | 1.49% of total | |
13 | thristian | 10 comments | 1.35% of total | |
14 | sapia | 10 comments | 1.35% of total | |
15 | rubycoffin | 10 comments | 1.35% of total | |
16 | callirrhoe | 9 comments | 1.22% of total | |
17 | corvx | 8 comments | 1.08% of total | |
18 | katez | 8 comments | 1.08% of total | |
19 | pureawakening | 7 comments | 0.95% of total | |
20 | mez_85 | 6 comments | 0.81% of total | |
21 | satanic_angel | 6 comments | 0.81% of total | |
22 | thatjacq | 5 comments | 0.68% of total | |
23 | thjorska | 5 comments | 0.68% of total | |
24 | das | 5 comments | 0.68% of total | |
25 | semsei | 5 comments | 0.68% of total | |
26 | whargoul | 5 comments | 0.68% of total | |
27 | qousqous | 5 comments | 0.68% of total | |
28 | mikeybidness | 5 comments | 0.68% of total | |
29 | toastmaniscool | 4 comments | 0.54% of total | |
30 | bensjournal | 4 comments | 0.54% of total | |
31 | maryann_ | 4 comments | 0.54% of total | |
32 | cruxdestruct | 3 comments | 0.41% of total | |
33 | czarkhan | 3 comments | 0.41% of total | |
34 | bz2 | 3 comments | 0.41% of total | |
35 | darkjudicator | 3 comments | 0.41% of total | |
36 | childhood | 3 comments | 0.41% of total | |
37 | psionicman | 3 comments | 0.41% of total | |
38 | jeff_f | 2 comments | 0.27% of total | |
39 | chani3 | 2 comments | 0.27% of total | |
40 | fuzzie | 2 comments | 0.27% of total | |
41 | tamsta | 2 comments | 0.27% of total | |
42 | devon_hart | 2 comments | 0.27% of total | |
43 | katieelizabeth | 2 comments | 0.27% of total | |
44 | graceness | 2 comments | 0.27% of total | |
45 | kensey | 2 comments | 0.27% of total | |
46 | tannymonster | 1 comments | 0.14% of total | |
47 | littlemonkielov | 1 comments | 0.14% of total | |
48 | sneakums | 1 comments | 0.14% of total | |
49 | ves | 1 comments | 0.14% of total | |
50 | parttimecoconut | 1 comments | 0.14% of total | |
51 | wamckee | 1 comments | 0.14% of total | |
52 | wirobro | 1 comments | 0.14% of total | |
53 | doulos | 1 comments | 0.14% of total | |
54 | ravenshadow | 1 comments | 0.14% of total | |
55 | dweialeitha | 1 comments | 0.14% of total | |
56 | stuntgrrl | 1 comments | 0.14% of total | |
57 | deadballet | 1 comments | 0.14% of total |
These statistics were generated using the LJ Stats Web Interface by mpnolan. Original idea from scrapdog‘s LJ Comment Stats Wizard.
EDIT: And also the disease thingy.
What kind of disease are you?
VirtualWolf: |
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VirtualWolf is caused by Satan. |
VirtualWolf infection produces a strange imbalance in the cochlea, causing subject to fall unless walking on hands.
To cure VirtualWolf, bathe in the blood of your enemies. |
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Bow down before the power of SATAN! \m/ Or something.