We had an extra-long team meeting this morning, and there was the Q3 Contact Centre Excellence Awards handed out.
I got a certificate for Call Resolution, along with three other guys, then the call centre manager says, “And we’ve got an iPod Mini on order for you guys.”!! 😮
There were two other certificate types handed out…one for Best Agent Performance and the other for our Tier 2 guys. The Best Performance people are getting an Apple Wireless Keyboard and Mouse and a Bluetooth adapter, and the Tier 2s have an iSight coming.
Oh, I also got a nifty little clock from DCL (the recruitment agency I’m with).